The insurer-backed Better Medicare Alliance, a Medicare Advantage advocacy group, and over 100 other organizations sent a letter Feb. 27 to CMS Administrator Mehmet Oz, MD, urging the agency to modify 2027 rate levels for Medicare Advantage. The signatories included health plans and affiliated organizations — such as the BCBS Association — as well as broker and provider groups. The letter said that recent years of “inadequate funding and significant policy changes have created growing instability in the program,” such as higher out-of-pocket maximums and plan exits.
Amazon Web Services is pushing deeper into agentic artificial intelligence for healthcare, taking aim at common administrative tasks such as scheduling, medical histories, clinical documentation and coding. The agentic AI solution, Amazon Connect Health, is the first purpose-built AWS solution for healthcare providers, the company announced Thursday. Developed for healthcare providers and health technology companies, Amazon Connect Health offers five agentic AI capabilities that use natural language voice technology.
Epic Systems and Oracle Health submitted letters to the Department of Health and Human Services in February outlining policy recommendations related to the adoption and use of AI in clinical care. The letters respond to HHS’ request for information on accelerating the adoption and use of AI as part of clinical care. Both letters state that AI-enabled technologies are intended to support clinical workflows and that clinicians and health systems retain decision-making authority over patient care.
Patients with multiple chronic diseases are a looming threat to health systems' financials: Vizient
Health systems interested in preserving their operating margins will need to be proactive in addressing a growing minority population responsible for an outsized share of care utilization: patients with multiple chronic conditions. In a newly released analysis of 2025 claims data, Vizient found that 11% of the U.S. population with multiple chronic conditions accounted for 52% of inpatient admissions. These patients also represented 35% of emergency department visits and 32% of office visits.
A structural shift in hospital labor strategy
The hospital staffing emergency has cooled from its pandemic peak, but labor pressure has not disappeared — it has shifted. Rather than trying to out-hire shortages or outbid competitors for scarce talent, more systems are treating workforce strain as a strategic pivot point: redesigning work, cutting contract labor and using technology to expand capacity. The backdrop is a cost environment that remains tight, even as labor cost growth has slowed from pandemic-era peaks.
